Powerfully Built, EAsy to use

Digitall's Plaform

A friendly User Experience

Easy to use!

We believe in user experience, and we care about yours as much as we care for your customers. That’s why we crafted a friendly and accessible studio for all your digital engagement needs.

Our studio gives you the most advanced building tools in a graphic user interface. It frees you from coding, decision trees and other distractions – letting you focus on creating the absolute best experience for your customers.

Introducing our State of the art

Builder

If you ever played with Lego blocks – you can use our builder to create your bot. Just stack our smart blocks one on top of the other to create a digital conversation masterpiece in minutes.

You can also organize your blocks into groups allowing you to keep your creations organized, so you can easily find whatever you are looking for.

Rules

Make sure your customers always get what they are asking for: easily create a rule set that gets your customers the right information, and avoid those pesky “please rephrase your query” messages.

Q & A

Upload an unlimited number of Q & As, and let your users ask a question in free text. Our system understands their intent and gives them the right answer.

And the best part is, you can manage everything using a simple Excel file!

If you ever played with Lego blocks – you can use our builder to create your bot. Just stack our smart blocks one on top of the other to create a digital conversation masterpiece in minutes.

Data BI

Data BI is where you can connect to and import your data from various sources such as Power BI, Micro Strategy, Tableu and Excel. Once connected, the data is available immediately for queries in the bot by any user using natural language. See the Data BI section on page 14 for more details.

NLP

Our state of the art Word2Vec and powerful NLP engines with multi-language, supports many languages (English, Spanish, Arabic and many more). We fully understand your users’ intents and provide highly accurate responses.

Training

No answer? No problem! The system collects all of the user questions it wasn’t sure how to answer, so your content experts can easily teach it everything.

Settings

Customize the look and feel of your customer experience in seconds, to perfectly match your brand’s style and personality.

Powerfull

Analytics

Use our built-on event system to pinpoint opportunities for better customer experience and efficient customer service. Full support for live AB testing let’s you optimize your bot on the go.